There's a national fast-food chain that I frequent pretty regularly, the food's okay and I have a loyalty card thing; the combination of starchy carbohydrates and incrementel discounting is pretty seductive to anyone... The one off-putting thing, though, is how the staff appear from the back, like some sort of blood smelling zombies, or at the least victims of an extensive behavioural modification process, and almost immediately ask for your order.
I went through a phase of trying to make it clearer that I was still deciding, by utilising a "contemplative face". I could do nothing more, even if I took the stance of Rodin's Thinker or stood there stroking a chin beard like a Dutch pothead. The last time I went in, I basically turned my back and ignored them whilst reading an alternative menu. Even this didn't work. I felt like I need to know why they do this, so I asked them last time.
Me: "Look mate, don't take this personal, but why when you can see I'm still thinking would you still ask me what I'd like to order. Would it not make sense to wait? Then I'll approach you and say, "Yeh, can I have a...... (whatever)""
Them: "It is my job, I'm an Assistant; I am here to assist"
Me: "Well, I think somebody should really be telling the company that it's quite off putting. If it was me in your position, I'd be thinking that maybe I could put it to head office and make a name for myself.."
Them: "You could just say you'll be a few minutes, when you come in?"
Me: "Fair point, I could, but the thing is, you can see that I'm still thinking; do you get a lot of people who just come in to browse?"
Them: "No, sir. Can I take your order, please."
I'd probably be blocked on Twitter...
I went through a phase of trying to make it clearer that I was still deciding, by utilising a "contemplative face". I could do nothing more, even if I took the stance of Rodin's Thinker or stood there stroking a chin beard like a Dutch pothead. The last time I went in, I basically turned my back and ignored them whilst reading an alternative menu. Even this didn't work. I felt like I need to know why they do this, so I asked them last time.
Me: "Look mate, don't take this personal, but why when you can see I'm still thinking would you still ask me what I'd like to order. Would it not make sense to wait? Then I'll approach you and say, "Yeh, can I have a...... (whatever)""
Them: "It is my job, I'm an Assistant; I am here to assist"
Me: "Well, I think somebody should really be telling the company that it's quite off putting. If it was me in your position, I'd be thinking that maybe I could put it to head office and make a name for myself.."
Them: "You could just say you'll be a few minutes, when you come in?"
Me: "Fair point, I could, but the thing is, you can see that I'm still thinking; do you get a lot of people who just come in to browse?"
Them: "No, sir. Can I take your order, please."
I'd probably be blocked on Twitter...